Domestic flat rate shipping is generally done via USPS, but other options may be substituted at our discretion. Spee-Dee Delivery may be used in place of UPS when shipping within their service area.
International shipping is available. Please email us with your list of items so we can determine a shipping cost and send you an invoice. At this time this is the best option to keep costs down on international orders.
Any damage incurred while orders are in transit from us to you will be handled through the shipping companies insurance. We encourage you to have a second party on hand when opening any package to record the process. This is proof of both the packing effort and the damaged item emerging from the package. We do the same when machines are sent to us for service.
Warranty (Pre Owned Sewing Machines):
Refurbished machines offer 90 days of free adjustments and 6 month warranty on the motor and foot controller. Failed components whole or in part must be returned to us to obtain the warranty. It is up to our discretion as to what must be returned and what it may be replaced with. All shipping costs are the responsibility of the end consumer.
Warranty (New Sewing Machines):
New machines are warrantied through the manufacturer.
All sales are final. We do our best to be available in multiple ways to answer any and all questions prior to making a purchasing decision. Please utilize these resources before making your final decisions.