We do not service machines off site. We do however offer pick up and return service for those that are not able to make it in to the shop or that need assistance removing a machine from a cabinet.
The pick up service costs $2.50 per round trip mile. This will be calculated using Google Maps fastest route suggestion from our address here (10333 S 152nd St, Omaha, Ne, 68138) to your address.
Once your machine is in our store we will follow the normal procedure of providing you with a free estimate to make a decision on the repair.
Check to see if your bobbin winder is engaged.
On most machines the bobbin should be installed so that it turns counterclockwise when you pull on the thread.
Check that the thread is properly threaded through the tension assembly. If the machine is threaded properly try adjusting the tension to a higher setting.
First check that any stitch length adjustments are set properly. This can also be caused by excessive lint build up around the feed dogs.
This can be few things, but the first and easiest thing to check is that the machine is properly oiled with Sewing Machine Oil.
There are a few different things that can cause this issue. Start by checking that the needle is inserted into the machine in the proper orientation. Turning the hand wheel the wrong direction can also cause this scenario. Always turn the hand wheel towards the front. If the issue persists after checking both of these, your machine might be out of time. This will require more major work, and is a great time to take advantage of our offer for a free service estimate.
Our estimates are free.
We are open from 10AM to 5PM Monday through Friday & Saturday from 10AM to 2PM. See you then!
10333 S 152nd St Suite 2, Omaha, Ne 68138